Bilingual Customer Service Rep (Slovak/Czech) – Barcelona

CNX; Barcelona; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Full-time contract

Salary bonus potential

Barcelona office

Referral bonus

Paid training

Career development

Job summary

Concentrix in Barcelona is hiring a Customer Service Representative (Slovak and Czech-speaking) for an on-site role. You will handle calls, create quotations and orders in SAP, and communicate delivery times to customers.

Ideal candidates are bilingual in Slovak and Czech with advanced English, have a high school diploma, and are keen to stay on the project for at least two years. The role offers full-time hours with a strong training program.

Qualifications

• Proficient or bilingual Slovak and Czech with advanced English.
• Minimum high school graduate.
• Interest in technical field and willingness to stay on project for at least 2 years.
• Customer oriented with excellent communication and commercial mindset.
• Business mindset helps engagement with contacts.

Responsibilities

• Handle calls through CRM agent portal.
• Create quotations and orders via SAP system.
• Expedite and communicate expected delivery times to customers.
• Offer basic product advice to customer needs with catalogue knowledge.
• Provide first level technical assistance to identify product/service requirements.

Skills

Slovak & Czech

Advanced English

Customer orientation

Communication skills

Commercial attitude

Business mindset

Education

High school diploma

Tools

SAP

CRM

Job description

Concentrix in Barcelona is hiring a Customer Service Representative (Slovak and Czech-speaking) for an on-site role. You will handle calls, create quotations and orders in SAP, and communicate delivery times to customers.

Ideal candidates are bilingual in Slovak and Czech with advanced English, have a high school diploma, and are keen to stay on the project for at least two years. The role offers full-time hours with a strong training program.