Barcelona-Based Catalan & Spanish Support Specialist

Revolut Ltd; Barcelona; Presencial; EUR 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Financial benefits

Flexible work options (home/office/ab-

Revolut Metal subscription

Team events year-round

Descripción de la vacante

Revolut Store in Barcelona is seeking a Support Specialist fluent in English, Catalan and Spanish to deliver outstanding in-person customer service. You will represent the brand, troubleshoot issues, and collaborate with global teams to resolve disruptions.

The role is fully on-site in Barcelona with potential weekend shifts; candidate must be based in Barcelona and enjoy a hands-on, fast-paced environment.

Formación

• Fluent in English (C1+) and Catalan/Spanish (C1+).
• 1+ year in customer support.
• Bachelor's degree or provisional certificate accepted.
• Ability to explain complex issues clearly.
• Strong analytical, IT and problem-solving skills.
• Excellent attention to detail.
• Empathy and a passion for helping people.
• Self-motivated, flexible team player based in Barcelona.

Responsabilidades

• Provide excellent customer service at the Revolut Store in Barcelona.
• Represent Revolut at all times.
• Collaborate with international teams to address customer disruptions.

Conocimientos

English (C1+)

Catalan & Spanish (C1+)

Customer support experience

Explain complex issues clearly

Analytical skills

Attention to detail

Empathy and helping people

Self-motivated, team player

Educación

Bachelor's degree (or provisional certificate)

Descripción del empleo

Revolut Store in Barcelona is seeking a Support Specialist fluent in English, Catalan and Spanish to deliver outstanding in-person customer service. You will represent the brand, troubleshoot issues, and collaborate with global teams to resolve disruptions.

The role is fully on-site in Barcelona with potential weekend shifts; candidate must be based in Barcelona and enjoy a hands-on, fast-paced environment.