B2B Customer Support Specialist – Barcelona (EN/FR)

Naboo; Barcelona; Híbrido; EUR 29.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Beautiful offices in the center of Barcelona

Top-notch work equipment (MacBook)

Team-building events

Descripción de la vacante

Naboo is seeking a Customer Support representative in Barcelona. The role involves ensuring high-end support, managing invoicing, and training junior members. Ideal candidates have 1-3 years experience in tech and are fluent in both English and French. Naboo offers a competitive salary ranging from €29,000 to €40,000, plus benefits. Opportunities for growth in a fast-paced environment are available. Beautiful offices and top-notch work equipment are part of the offering.

Formación

• 1 to 3 years of experience in a Customer Support role at a tech scale-up.
• Fluent in English and French.
• Comfortable working with CRM tools.

Responsabilidades

• Ensure high-end Customer Support and respond to Client and Supplier.
• Provide clear answers within set SLAs.
• Manage invoices and follow up on outstanding items.

Conocimientos

Customer Support experience

Fluency in English

Fluency in French

CRM tools proficiency

Attention to detail

Organizational skills

Herramientas

HubSpot

Descripción del empleo

Naboo is seeking a Customer Support representative in Barcelona. The role involves ensuring high-end support, managing invoicing, and training junior members. Ideal candidates have 1-3 years experience in tech and are fluent in both English and French. Naboo offers a competitive salary ranging from €29,000 to €40,000, plus benefits. Opportunities for growth in a fast-paced environment are available. Beautiful offices and top-notch work equipment are part of the offering.