Automation Engineer — IT Ops & Tools Optimizer

Tata Consultancy Services; Madrid; Híbrido; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Competitive salary

Flexible compensation plan

Ticket Restaurant

Health Insurance

WFH stipend

Onboarding bonus

Career development plan

Annual performance reviews

Learning platforms access

Referral bonuses

Global collaboration

Descripción de la vacante

Tata Consultancy Services (TCS) is seeking an Automation Engineer & IT Tools Management specialist in Madrid on a hybrid schedule. You will design, develop, and optimize automation for IT infrastructure, focusing on ServiceNow ITSM/CMDB and monitoring platforms.

You will work with APIs, scripting in PowerShell/Python/Ansible, and collaborate across IT teams to drive continuous improvement and operational excellence.

Formación

• 5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.
• Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible.
• Hands-on experience with ServiceNow ITSM and CMDB administration.

Responsabilidades

• Design, develop and maintain automation solutions for IT infrastructure operations.
• Identify and implement automation opportunities to reduce manual effort and improve service quality.
• Optimize and manage IT operations tools, monitoring platforms and ITSM solutions.
• Improve ServiceNow workflows, CMDB quality and operational reporting capabilities.
• Enhance monitoring and observability platforms, reducing alert noise and improving event management.
• Automate patching, compliance reporting and recurring operational activities.
• Develop dashboards, reports and KPI metrics for service reviews and operational excellence.
• Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement.

Conocimientos

Automation engineering

PowerShell

Python

Ansible

ServiceNow ITSM

CMDB administration

Monitoring platforms

APIs & automation workflows

ITIL v4

English communication

Herramientas

Centreon

Azure Monitor

SCCM

Intune

REST APIs

Dashboarding

Descripción del empleo

Tata Consultancy Services (TCS) is seeking an Automation Engineer & IT Tools Management specialist in Madrid on a hybrid schedule. You will design, develop, and optimize automation for IT infrastructure, focusing on ServiceNow ITSM/CMDB and monitoring platforms.

You will work with APIs, scripting in PowerShell/Python/Ansible, and collaborate across IT teams to drive continuous improvement and operational excellence.