Agentforce Service: Growth-Focused Account Executive

Salesforce; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Salesforce is seeking an Agentforce Service Account Executive in Madrid to lead growth for Salesforce's AI-powered service platform. This on-site role focuses on expanding ACV with existing customers, developing detailed account plans, and guiding cross-functional teams to win new opportunities.

You will craft value propositions across the Agentforce and Service Cloud stack, align internal and partner teams, and drive customer success while managing complex enterprise deals in a fast-moving

Formación

• Quota-carrying, technology solution-based direct sales experience.
• Proven experience selling Contact Center, ITSM, HR Service, or Service Engagement software.
• Strong discovery and solutioning skills to build account plans around upsell/cross-sell growth.
• Confident communicator across written, verbal, and presentation formats.

Responsabilidades

• Building and executing account plans to retain and grow Annual Contract Value (ACV) with existing customers, focused on upsell and cross-sell opportunities
• Running discovery to uncover customers' current processes, business objectives, and strategic goals, translating them into use cases and value hypotheses
• Crafting and presenting compelling value propositions across the Agentforce and Service Cloud stack — including customer service, ITSM, and HR service capabilities
• Aligning account teams and partner ecosystems to move deals forward and support long-term customer success

Conocimientos

Quota-carrying sales

Direct software sales

Discovery and solutioning

Confident communicator

Herramientas

Slack

Google Slides

Zoom

Descripción del empleo

Salesforce is seeking an Agentforce Service Account Executive in Madrid to lead growth for Salesforce's AI-powered service platform. This on-site role focuses on expanding ACV with existing customers, developing detailed account plans, and guiding cross-functional teams to win new opportunities.

You will craft value propositions across the Agentforce and Service Cloud stack, align internal and partner teams, and drive customer success while managing complex enterprise deals in a fast-moving