Enterprise Service Account Executive – AI-Driven Growth

Salesforce; Barcelona; Presencial; EUR 70.000 - 110.000; Jornada completa

Descripción de la vacante

Salesforce is seeking an Account Executive for the Agentforce Service platform, spanning Contact Center, ITSM, and HR service capabilities. You will develop account plans, drive upsell/cross-sell, and partner with teams to deliver value.

You will use your discovery and solutioning skills to align opportunities with customer objectives, communicating clearly in written and presentations, and shaping the sales journey with a blended human and AI-driven approach.

Formación

• Quota-carrying, technology solution-based direct sales success.
• Experience selling Contact Center, ITSM, HR Service, or Service Engagement software.
• Strong discovery and solutioning skills.
• Confident communicator across written, verbal, and presentation formats.

Responsabilidades

• Build and execute account plans to retain and grow ACV with existing customers, focused on upsell & cross-sell.
• Run discovery to uncover customers' processes, objectives, and goals, translate into use cases and value hypotheses.
• Craft and present compelling value propositions across the Agentforce and Service Cloud stack.
• Align account teams and partner ecosystems to move deals forward and support long-term customer success.

Conocimientos

Quota-carrying sales

Technology solutions

Discovery & solutioning

Clear communicator

Herramientas

Slack

Google Slides

Zoom

Descripción del empleo

Salesforce is seeking an Account Executive for the Agentforce Service platform, spanning Contact Center, ITSM, and HR service capabilities. You will develop account plans, drive upsell/cross-sell, and partner with teams to deliver value.

You will use your discovery and solutioning skills to align opportunities with customer objectives, communicating clearly in written and presentations, and shaping the sales journey with a blended human and AI-driven approach.