After-Sales Lead: Customer Success & Service Ops

Incorpora Techno Group; Barcelona; Presencial; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary + bonus

Career plan and continuous training

Descripción de la vacante

A leading technology company in Barcelona is seeking an After Sales Manager to oversee post-sales activities, ensuring customer satisfaction and efficient management of claims and services. This role requires a proven track record in a similar position, ideally within the electronics or automotive sectors. The successful candidate will be fluent in English and possess strong leadership skills. Competitive salary with bonus and continuous training offered.

Formación

• Minimum 3 years in similar positions.
• Advanced English (spoken and written) is mandatory.
• Previous experience in the role is required.

Responsabilidades

• Lead and optimize post-sales activities.
• Ensure customer satisfaction and manage claims.
• Coordinate technical teams.

Conocimientos

Leadership and team management

Customer focus

Results orientation

Change management

Educación

Industrial Engineering or similar

Herramientas

Advanced Office skills

ERP management

ODOO

Descripción del empleo

A leading technology company in Barcelona is seeking an After Sales Manager to oversee post-sales activities, ensuring customer satisfaction and efficient management of claims and services. This role requires a proven track record in a similar position, ideally within the electronics or automotive sectors. The successful candidate will be fluent in English and possess strong leadership skills. Competitive salary with bonus and continuous training offered.