Admin Centre Assistant (Fluent in French, English and Spanish)

Tokio Marine HCC; Bellprat; Sur place; EUR 20 000 - 28 000; Plein temps

Résumé du poste

Tokio Marine HCC in Barcelona seeks an Administrative Assistant to join our Front Office (Underwriting) team. You will support employees with administrative tasks and help drive business development, building profitable broker and insured relationships.

You will report to the Financial Lines Administrative Centre Manager and ensure policy documentation, billing, and file maintenance are accurate and compliant while contributing to process improvements across the region.

Qualifications

• Experience in an administrative position.
• Administration-related degree.
• Fluent in French, English, and Spanish; German is a plus.
• Proficient in Word and Excel.
• Strong PC and internet research skills.

Responsabilités

• Arrange business trips through our external travel agency.
• Prepare and submit employees’ expense reports.
• Occasionally cover reception.
• Assist underwriters with entering policy details in the policy admin system.
• Review and issue invoices; follow up on overdue payments.
• Create and maintain client folders.
• Keep the policy admin system up to date.
• Ensure compliance in policy documentation and systems.
• Participate in optimizing operational processes as required.

Connaissances

Administrative experience

French

English

Spanish

German (nice to have)

Formation

Administration-related degree

Outils

Word

Excel

Description du poste

Description:As an Administrative Assistant based in our Barcelona Office, you will be part of a dynamic, international team of professionals focused on assisting employees in our Front Office (Underwriting Department). You will directly report to the Financial Lines Administrative Centre Manager and perform administrative tasks, as well as support the team’s business development goals. You will be key to building profitable relationships with brokers and insureds, and your role will fully support and align with the company’s objectives and standards.Main responsibilities:Arranging business trips through our external travel agencyPreparing and submitting employees’ expense reportsCovering reception (occasionally)Assisting the underwriters of your region in:Entering insurance policy details in the policy administrative systemReviewing / manually preparing invoices and following up on overdue and incorrect paymentsIssuing policy documentationCreating and maintaining the client’s folderMaintaining the policy administrative system up to dateEnsuring legal and compliance requirements are fulfilled in the policy documentation and policy administrative systemParticipating in optimizing the operational processes as requiredChallenges:Dealing with a broad spectrum of cognitive tasks in a time-sensitive environmentManaging multiple policy administrative systems and databasesLearning many procedures and following them accuratelyRequirements:Experience in an administrative positionAdministration-related degreeFluent in French, English, and Spanish. German is a plusWord and Excel (expert level)Good PC and internet research skills#LI-HF1