Account Manager (Spain)

TechBiz Global GmbH; Madrid; On-site; EUR 45,000 - 60,000; Full time

Job summary

TechBiz Global GmbH is seeking an Account Manager to manage and grow our client relationships in Spain, combining commercial account management with hands-on execution, technology rollouts and performance improvements. Based in Spain with travel, you will own high-profile accounts across the country and coordinate cross-functional efforts to deliver results.

You will drive trade‑in adoption, customer experience and commercial performance at the intersection of technology, retail execution and

Qualifications

• 4–8 years in key account management or related fields.
• Track record delivering commercial outcomes.
• Strong analytical skills with KPIs and data.
• Understanding of technology platforms and digital products.
• Ability to drive cross-functional projects without formal authority.
• Hands-on execution orientation and initiative.
• Experience in telecom, consumer electronics, retail, e-commerce or marketplace is a plus.
• Fluent in Spanish and English.

Responsibilities

• Manage relationships with key retail, telecom and technology partners in Spain.
• Develop account growth plans across channels, stores and categories; lead regular business reviews.
• Coordinate platform integrations, operational readiness and partner launches.
• Drive training, process changes, frontline adoption and post-launch improvements.
• Own account KPIs including trade-in volumes, attach rates, conversion, revenue and customer experience.
• Use performance data to improve pricing, customer journeys and sales effectiveness.
• Execute marketing, staff-incentive and partner-engagement initiatives to increase adoption.
• Identify upsell, cross-sell and account expansion opportunities.
• Bridge partner teams and client's global commercial, product, technology and operations teams.

Skills

Key account management

Business development

Technology implementation

Commercial operations

Analytical skills

KPIs and data

Cross-functional collaboration

Spanish & English fluency

Job description

At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are looking for a driven Account Manager to manage and grow our client's strategic partnerships in Spain, combining commercial account management with hands‑on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high‑profile accounts within a fast‑growing global technology company.

You will manage, develop and expand our client's strategic accounts in spain, ensuring partners successfully implement

and scale our solutions. Your mission is to improve trade‑in adoption, customer experience and commercial performance at the intersection of technology, retail execution and partner relationships.

Key Responsibilities

Strategic Account Management

• Manage relationships with key retail, telecom and technology partners in Spain.
• Build relationships from senior management through operational and frontline teams.
• Develop account growth plans across channels, stores and categories; lead regular business reviews.

Partner Implementation & Rollouts

• Coordinate platform integrations, operational readiness and partner launches.
• Work with product, technology and operations teams to deliver smooth implementations.
• Drive training, process changes, frontline adoption and post‑launch improvements.

Commercial Performance & Growth

• Own account KPIs including trade‑in volumes, attach rates, conversion, revenue and customer experience.
• Use performance data to improve pricing, customer journeys and sales effectiveness.
• Execute marketing, staff‑incentive and partner‑engagement initiatives to increase adoption.
• Identify upsell, cross‑sell and account expansion opportunities.

Cross‑Functional Execution

• Bridge partner teams and client's global commercial, product, technology and operations teams.
• Coordinate stakeholders, resolve issues and ensure timely delivery.
• Translate partner feedback into actionable product and process improvements.

• 4-8 years in key account management, business development, consulting, technology implementation or commercial operations.
• Track record managing complex client relationships and delivering commercial outcomes.
• Strong analytical skills and comfort with KPIs and business performance data.
• Good understanding of technology platforms, digital products and integration‑led models.
• Ability to drive cross‑functional projects and influence without formal authority.
• Hands‑on execution orientation, initiative and structured problem‑solving.
• Telecom, consumer electronics, retail, e‑commerce or marketplace experience is an advantage.
• Entrepreneurial and proactive; fluent in Spanish and English.

Location & Career Opportunity

Based in Barcelona or Madrid, with travel across Spain as needed. Work closely with European commercial leadership and global teams, with opportunities to progress into larger account or country leadership roles.