Account Manager - Barcelona (They/She/He)

Glovo Group; Vilanova y Geltrú; Presencial; EUR 42.000 - 56.000; Jornada completa

Descripción de la vacante

Glovo Group in Spain is seeking an Account Manager to serve as the go-to partner for top restaurant partners. You will nurture relationships, own growth initiatives, and drive performance across multiple cities within your Area.

You will define long-term strategies for Growth, Promotions, Advertising and Operations, track KPIs, and collaborate cross-functionally to ensure partners thrive with Glovo. This role demands a proactive, results-oriented doer with strong communication skills and

Formación

• Builds and maintains strong relationships with Glovo's top partners.
• Analyses partner performance and drives growth opportunities.
• Proactively communicates to align with city-level growth plans.

Responsabilidades

• Establish excellent relationships with partners via meetings and reviews.
• Track KPIs and report portfolio performance to meet OKRs.
• Create plans for growth through promos, marketing activations and menu performance.
• Enhance Glovo visibility through joint marketing actions with partners.
• Negotiate commissions and assets to grow revenue.
• Identify churned or inactive partners and define action plans.

Conocimientos

Relationship-building

Growth-driver

Account management

Descripción del empleo

Job Ref ID:JR0075430

YOUR MISSION

We’re looking for adoer, relationship-builder, and growth-driverto join our Regions team. As an Account Manager, you’ll be the go-to person for our top-tier restaurant partners, making sure they thrive and win with us.

Also, responsibility and ownership of several cities in your Area, define and pursue long-term strategy for the cities in terms of Growth, Promotions, Advertising and Operations.

Establish and maintain a very close relationship with Top Partners in the city, guide them through the growth journey, be informed, get involved and make things happen with a doer attitude!

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.