Account Manager - Madrid (They/She/He)

Glovo Group; Valdemoro; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Glovo Group in Spain is seeking an Account Manager to be the primary contact for our top restaurant partners across your region, driving growth, promotions, and operational excellence. You will establish and maintain close relationships, run partner meetings and business reviews, and translate insights into plans that boost revenue, basket size, and conversion.

You will plan marketing activations, optimize menu performance, and renegotiate assets to maximize Glovo visibility and partner success,

Responsabilidades

• Establish excellent relationships with partners through proactive communication and meetings.
• Evaluate and report portfolio KPIs; take actions to hit goals and OKRs.
• Draft and execute growth plans via promos, marketing activations, and menu performance.
• Improve visibility through marketing actions with partners (kits, merchandising).
• Improve revenue through commission renegotiation and asset sales.
• Understand and act on churned and inactive partners.
• Improve operational efficiency to deliver the best service to customers.

Descripción del empleo

Job Ref ID:JR0075430

YOUR MISSION

We’re looking for adoer, relationship-builder, and growth-driverto join our Regions team. As an Account Manager, you’ll be the go-to person for our top-tier restaurant partners, making sure they thrive and win with us.

Also, responsibility and ownership of several cities in your Area, define and pursue long-term strategy for the cities in terms of Growth, Promotions, Advertising and Operations.

Establish and maintain a very close relationship with Top Partners in the city, guide them through the growth journey, be informed, get involved and make things happen with a doer attitude!

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.