Valet & Guest Services Attendant

NCH SOUTH Aps; København; On-site; DKK 165,000 - 248,000; Full time

Benefits offered by this job

Pension

Health insurance

Discounted room rates

Career advancement opportunities

Staff recognition program

Job summary

Starwood Hotels is seeking a Bell Attendant to create an exceptional first impression for guests, handling the bell desk, luggage, valet services, and guest requests. A valid driver’s license is essential for valet and vehicle transport responsibilities.

The role requires delivering high standards of service, collaborating with front desk and concierge teams, and maintaining a neat, welcoming lobby area. On-call hours apply; flexibility is key for a 24-hour operation.

Qualifications

• Experience delivering high standards of guest service in a similar industry.
• First point of contact for guests; creates welcoming impressions.
• Proactive in addressing guest needs, resolving issues swiftly and professionally.
• Strong attention to detail; handles luggage and personal items with care.
• Knowledge of hotel operations and local attractions.
• Driver’s license required for valet parking and transport.
• Organized; manages guest requests, inventories, and logistics.
• Works with front desk, concierge, and other departments for a seamless experience.
• Willing to train and mentor new team members.

Responsibilities

• Manage the bell desk and luggage handling.
• Provide valet services and guest vehicle transportation.
• Assist with guest requests and inquiries.
• Collaborate with front desk and other departments for seamless service.

Skills

Guest service experience

Driver's license

Attention to detail

Team collaboration

Logistics management

Job description

Starwood Hotels is seeking a Bell Attendant to create an exceptional first impression for guests, handling the bell desk, luggage, valet services, and guest requests. A valid driver’s license is essential for valet and vehicle transport responsibilities.

The role requires delivering high standards of service, collaborating with front desk and concierge teams, and maintaining a neat, welcoming lobby area. On-call hours apply; flexibility is key for a 24-hour operation.