Bell Attendant - On Call

NCH SOUTH Aps; København; On-site; DKK 165,000 - 248,000; Full time

Benefits offered by this job

Pension

Health insurance

Discounted room rates

Career advancement opportunities

Staff recognition program

Job summary

Starwood Hotels is seeking a Bell Attendant to create an exceptional first impression for guests, handling the bell desk, luggage, valet services, and guest requests. A valid driver’s license is essential for valet and vehicle transport responsibilities.

The role requires delivering high standards of service, collaborating with front desk and concierge teams, and maintaining a neat, welcoming lobby area. On-call hours apply; flexibility is key for a 24-hour operation.

Qualifications

• Experience delivering high standards of guest service in a similar industry.
• First point of contact for guests; creates welcoming impressions.
• Proactive in addressing guest needs, resolving issues swiftly and professionally.
• Strong attention to detail; handles luggage and personal items with care.
• Knowledge of hotel operations and local attractions.
• Driver’s license required for valet parking and transport.
• Organized; manages guest requests, inventories, and logistics.
• Works with front desk, concierge, and other departments for a seamless experience.
• Willing to train and mentor new team members.

Responsibilities

• Manage the bell desk and luggage handling.
• Provide valet services and guest vehicle transportation.
• Assist with guest requests and inquiries.
• Collaborate with front desk and other departments for seamless service.

Skills

Guest service experience

Driver's license

Attention to detail

Team collaboration

Logistics management

Job description

Grow with us

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

As a Bell Attendant, you’ll be one of the first people our guests encounter, so your role is essential in creating an unforgettable first impression. With your welcoming attitude and impeccable standards, you’ll ensure guests feel valued and cared for from their arrival to their departure. You’ll manage the bell desk, oversee luggage handling, provide valet services, and assist with guest requests.

A driver’s license is a must for this role, as you’ll be responsible for valet parking and transporting guest vehicles. If you’re someone who thrives in a dynamic, guest-focused environment and takes pride in delivering exceptional service, we want you on our team.

About you

• Experienced in delivering high standards of guest service from a similar industry.
• Often the first point of contact for our guests, you know the importance of making a welcoming and lasting impression.
• Proactive in addressing guest needs, building rapport, and resolving issues swiftly and professionally.
• Strong attention to detail, ensuring guest luggage and personal items are handled with care and respect.
• Knowledgeable about hotel operations and local attractions.
• Driver’s license is a must for handling valet parking duties and guest vehicle transportation.
• Organized and able to manage guest requests, inventories, and logistics while keeping the area clean and presentable.
• Able to work collaboratively with the front desk, concierge, and other hotel departments to ensure a seamless guest experience.
• Capable of training and mentoring new team members.

This is an on-call position, meaning no hours are garantied. Flexibility to meet the demands of a 24‑hour operation.

About us

Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfillment and well‑being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.
• Competitive salary package with included pension and health insurance benefits.
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.

About us... As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law.

If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next‑level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas, and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now