Tech-Savvy Customer Service for E-commerce (Part-Time)

Scandinavian Photo; København; Hybrid; DKK 288,000 - 384,000; Part time

Job summary

Scandinavian Photo is seeking a Customer Service Representative to provide outstanding service across our digital channels—phone, email, and live chat—working in a small, supportive team focused on customer success.

Your main responsibilities include providing professional support and expert advice, troubleshooting issues, and coordinating service and logistics as needed, ensuring outstanding experiences at every touchpoint.

Qualifications

• Fluent in Danish and English, both written and spoken.
• Interest in technology and ecommerce.
• Experience in customer service or retail; ecommerce experience is a strong advantage.

Responsibilities

• Providing professional customer support and expert advice.
• Troubleshooting customer issues and coordinating internal and external service and logistics activities.
• Ensuring an outstanding customer experience across every point of contact.

Skills

Customer focus

Bilingual Danish/English

Communication skills

Problem solving

Job description

Scandinavian Photo is seeking a Customer Service Representative to provide outstanding service across our digital channels—phone, email, and live chat—working in a small, supportive team focused on customer success.

Your main responsibilities include providing professional support and expert advice, troubleshooting issues, and coordinating service and logistics as needed, ensuring outstanding experiences at every touchpoint.