Customer Experience Store Sales Specialist

Scandinavian Photo

København

On-site

DKK 312,000 - 402,000

Full time

14 days+

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Job summary

Scandinavian Photo Illum in Copenhagen is hiring Store Sales Staff to join our brand new store team opening October 2026. You will meet customers in-store and via digital channels, helping with questions before, during, and after a purchase.

We value advisory guidance, product knowledge, and a customer-first mindset. Roles offer permanent employment with a three-month probation, rotating schedules, and broad opportunities across 14 openings.

Qualifications

Experience in customer service, sales, or a customer-facing role.
Interest in helping people and finding the right solution.
Commercial mindset; sales is part of dialogue.
Good computer skills and ability to learn new systems.
Fluent Danish or Swedish; good English.

Responsibilities

Help and guide customers in-store and via phone, email, and digital channels.
Handle inquiries about products, orders, deliveries, payments, and returns.
Identify customer needs and recommend products, accessories, services, and solutions.
Contribute to sales by identifying opportunities during daily dialogues.
Create a seamless customer experience before, during, and after a purchase.
Maintain high customer satisfaction with a professional, personal approach.
Share knowledge and help develop team routines.