Senior Key Account Manager

Kraft Heinz; København; Hybrid; DKK 800,000 - 1,100,000; Full time

Job summary

Kraft Heinz in Copenhagen is seeking a Senior Key Account Manager to drive growth in the Danish retail market. You will manage major retail accounts, own P&L for key clients, and lead cross‑functional collaborations with Marketing, Supply Chain and Finance.

The role emphasizes strategic negotiations, ROI optimization, and developing plans to secure listings and promotions. Requires a bachelor’s degree (engineering/business/marketing) and 5+ years in KAM within FMCG.

Qualifications

• Bachelor's degree in Engineering, Business or Marketing; Master’s considered a plus.
• +5 years’ experience in Key Account Management in Grocery/FMCG Retail is a plus.
• MS Excel and PowerPoint proficiency.
• Fluent Danish and excellent English.

Responsibilities

• Manage customer relationships with major Danish retail accounts and build strong partnerships and plans.
• Own the P&L for key accounts, analyze ROI and drive financial targets from net sales to gross profit.
• Optimize assortment, distribution and promotions; secure product listings and annual negotiations.
• Lead operating plans, forecasting, negotiations, and day-to-day business with cross-functional teams.
• Collaborate with Marketing, Supply Chain, Finance and Legal to achieve ambitious growth.
• Forecasting, Pricing, Marketing plans ATL & BTl, and cross-channel opportunities.

Skills

Danish language

English language

Education

Bachelor's degree in Engineering/Business/Marketing

Master's degree considered a plus

Tools

MS Excel

PowerPoint

Job description

We have an exciting opportunity available for a Senior Key Account Manager to join our Danish office in central Copenhagen and make a difference at Kraft Heinz in the Danish retail market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Sales Lead Denmark. The delivery of sales goals will be your primary responsibility, building strong customer relationships and ensuring accelerated growth searching for new opportunities and improvements.

Your Responsibilities

• Managing customer relationships with customers and building strong partnerships and customer plans
• Owning the P&L for some of the largest Danish retail accounts, analyze and optimize ROI and having ownership of reaching financial targets from net sales to gross profit
• Optimizing assortment, distribution and rotation including securing listings of new products to reach growth ambitions and promo plans, preparing and executing the Annual Negotiations
• Managing Operating Plan for these accounts including planning & execution of negotiations, day to day business, forecasting, etc.
• Collaborate Cross-Functionally: Partner with internal teams (Marketing, Supply Chain, Category and Finance, Legal, Away from home (foodservice)) and external stakeholders to achieve ambitious goals
• Forecasting
• Pricing
• Marketing plans ATL & BTL
• Cross-channel opportunities
• Innovate and Grow: Take the Nordics business to the next level by driving the business with a growth mindset and seizing new opportunities.

Your Qualifications

• A Bachelor’s degree holder (preferably in Engineering, Business or Marketing). A Master’s degree will be considered as a plus
• +5 years’ experience in a similar/relevant position in Key Account Management, experience from Grocery/FMCG Retail is a plus
• Other skills: Proficiency in MS Excel and PowerPoint is essential
• Languages Fluent Danish and excellent English skills

Professional Skills

• Ability to Simplify. We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges
• Commercial Sense and Growth Mindset. You are always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
• Strong negotiation skills. Confidence and ability to handle retailer negotiations
• Analytical. We are a very data driven company. You know how to translate complex data into a simple solution and business opportunities with your analytical mindset, understanding the P&L and how to evolve it.
• Result driven. You do not only focus on your own results, but always do what’s best for the company.
• Curiosity, positivity & enthusiasm. You are curious, positive, and enthusiastic. People know you as the driver of the team. You are a team player, and relationship builder.

What We Offer

• A competitive salary and excellent bonus structure (above market average)
• Flexible working hours in a hybrid working model (3 days a week in the office)
• An international, matrix-organized working environment with great opportunities to develop both personally and professionally
• Attractive social and employee benefits (e.g., company pension scheme, corporate benefits, and much more)

Location(s)

Denmark

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.