Senior Business & Market Analyst

GRUNDFOS; Bjerringbro; Hybrid; DKK 700,000 - 900,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work opportunities

Parental support

Annual bonus

Health insurance

Volunteering days

Learning & development

Job summary

Grundfos is hiring a Senior Business & Market Analyst to transform customer data into strategic insights across global markets. You will drive Customer360 analytics and help scale a customer intelligence foundation across regions and functions.

The role covers developing datasets, dashboards, and models; informing segmentation and commercial performance; supporting the Partner Excellence Program rollout; and advancing data governance and AI-enabled analytics in a cross-functional, international

Qualifications

• Bachelor's degree in a related field with analytics/business intelligence experience.
• Experience building analytics solutions from business questions.
• Strong communication and stakeholder management skills.

Responsibilities

• Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models.
• Generate insights on customer segmentation, account potential, and commercial performance.
• Support global rollout and ongoing improvement of the Partner Excellence Program.
• Build and operate the Global Customer Intelligence Hub.
• Drive customer master data governance, quality and compliance.
• Prepare KPI reports, management dashboards, and executive presentations.
• Support AI-enabled customer intelligence and predictive analytics initiatives.
• Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams.

Skills

Power BI

Excel (Power Query)

Data modelling

Stakeholder management

Cross-functional collaboration

English proficiency

Education

Bachelor's degree in Business Analytics / Economics / Data Science

Tools

SQL

CRM data

Power Platform

AI analytics

Job description

Are you passionate about turning customer data into strategic insights that drive commercial decisions and business growth? Join Grundfos and help shape how we serve customers and partners across global markets.

As our new Senior Business & Market Analyst, you will play a key role in developing customer intelligence, analytics, and data governance capabilities that support the global deployment of our Partner Excellence Program and NextGen 3.0 strategy within Water Utility.

You will join the Global Partner Excellence team, where you will transform customer data into actionable insights that strengthen commercial effectiveness and customer-centric decision-making across our global markets.

What is the job about?

As Senior Business & Market Analyst, you will drive Customer360 analytics and support the development of a scalable customer intelligence foundation across regions and functions.

Your key responsibilities include:

• Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models
• Generate insights on customer segmentation, account potential, and commercial performance
• Support the global rollout and continuous improvement of the Partner Excellence Program
• Build and operate the Global Customer Intelligence Hub
• Drive customer master data governance, quality, and compliance
• Prepare KPI reports, management dashboards, and executive presentations
• Support AI-enabled customer intelligence and predictive analytics initiatives
• Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams

What do you need to apply?

We imagine that you hold a bachelor's degree in Business Analytics, Economics, Data Science, Statistics, or a related field, combined with experience in business analytics, business intelligence, commercial excellence, or customer intelligence.

To succeed in this role, you likely have:

• Strong Power BI and advanced Excel skills, including Power Query and data modelling
• Experience working with large datasets and translating business questions into analytical solutions
• Strong stakeholder management and communication skills
• Experience working in cross-functional and international environments
• Professional proficiency in English

It is an advantage if you have experience with:

• CRM data, SQL, Power Platform, or AI-enabled analytics
• Customer master data governance
• Customer segmentation, account planning, or commercial performance management
• A global or multi-regional manufacturing organization

Why you'll love working here

• Flexible working hours, hybrid work opportunities, and parental support
• Annual bonus, health insurance, and a strong focus on employee well-being
• Three additional paid volunteering days each year
• On-demand learning and development opportunities

Valuing our differences helps us see possibilities where others can't. We welcome applications from all backgrounds, experiences, and abilities.

As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to local laws and regulations.