Global Customer Intelligence Lead & Market Analytics

GRUNDFOS

Bjerringbro

Hybrid

DKK 700,000 - 900,000

Full time

3 days ago

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Benefits offered by this job

Flexible hours

Hybrid work opportunities

Parental support

Annual bonus

Health insurance

Volunteering days

Learning & development

Job summary

Grundfos is hiring a Senior Business & Market Analyst to transform customer data into strategic insights across global markets. You will drive Customer360 analytics and help scale a customer intelligence foundation across regions and functions.

The role covers developing datasets, dashboards, and models; informing segmentation and commercial performance; supporting the Partner Excellence Program rollout; and advancing data governance and AI-enabled analytics in a cross-functional, international

Qualifications

Bachelor's degree in a related field with analytics/business intelligence experience.
Experience building analytics solutions from business questions.
Strong communication and stakeholder management skills.

Responsibilities

Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models.
Generate insights on customer segmentation, account potential, and commercial performance.
Support global rollout and ongoing improvement of the Partner Excellence Program.
Build and operate the Global Customer Intelligence Hub.
Drive customer master data governance, quality and compliance.
Prepare KPI reports, management dashboards, and executive presentations.
Support AI-enabled customer intelligence and predictive analytics initiatives.
Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams.