Technical Key Account Manager

Grundfos GmbH; Denmark; Hybrid; DKK 700,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work environment

Travel opportunities

Job summary

Grundfos is seeking a Technical Key Account Manager to act as the trusted technical partner for strategic HVAC OEM customers, turning needs into value-creating solutions. You will collaborate with Sales, R&D, Product Management, and Application teams in a global environment to drive solution development and growth.

You will own the technical responsibility for customer offerings, develop roadmaps, and lead projects from business case through execution while identifying growth opportunities from

Qualifications

• Engineering degree (Master's or Bachelor's) or equivalent.
• 5+ years of relevant experience, including 3+ years in technical leadership.
• Strong English communication skills in a global environment.

Responsibilities

• Serve as the primary technical interface for strategic HVAC OEM customers.
• Own the technical responsibility for customer offerings and specifications.
• Develop customer roadmaps and lead technical projects from business case to execution.
• Drive cross-functional collaboration across Sales, R&D, Product Management, and Applications teams.
• Identify growth opportunities from customer insights, market trends, and competitor intelligence while supporting commercial activities.
• Travel globally (30+ days per year) to support customers and strategic initiatives.

Skills

Technical leadership

Customer relationship management

Strategic thinking

English language

Education

Engineering degree (Master's or Bachelor's)

Job description

Are you a technically skilled leader who drives customer relationships and business impact through innovative solutions? Join Grundfos and help shape the future of water technology.

As our new Technical Key Account Manager, you will be the trusted technical partner for strategic HVAC OEM customers, driving solution development and growth. Working closely with Sales, R&D, Product Management, and Application teams, you will turn customer needs into value-creating solutions in a global environment.

What you will be doing

As part of the Global Technical Sales team, you will drive customer-centric innovation by translating customer requirements into technical solutions and business opportunities.

Your main responsibilities include:

• Serve as the primary technical interface for strategic HVAC OEM customers, translating customer needs into product and solution requirements.
• Own the technical responsibility for customer offerings and solution specifications while ensuring alignment between customer expectations and Grundfos capabilities.
• Develop customer roadmaps and lead technical customer projects from business case definition through execution.
• Drive cross-functional collaboration across Sales, R&D, Product Management, and Application teams to deliver high-quality customer solutions.
• Identify growth opportunities through customer insights, market trends, and competitor intelligence while supporting commercial activities.
• Build strong relationships with key stakeholders and travel globally (30+ days per year) to support customers and strategic initiatives.

What makes you a great fit

Above all, you are a collaborative technical leader with strong interpersonal skills, a structured mindset, and the ability to navigate complexity while keeping the customer at the centre of every decision.

We would also imagine that you have:

• Engineering degree (Master's or Bachelor's) or equivalent technical education.
• 5+ years of relevant professional experience, including 3+ years in a technical leadership role.
• Strong English communication skills, both verbal and written, in a global environment.
• Commercial acumen and experience working closely with sales teams.
• Demonstrated ability to drive results and influence stakeholders in complex, matrixed organizations.

It is a plus if you also:

• Have experience within HVAC, pump technology, water solutions, or related industrial sectors.
• Have experience managing key accounts or strategic customer relationships in a global environment.
• Have familiarity with product lifecycle management and customer-driven product development.

You'll also be available for travelling approximately 30+ days per year.

Why you will love working here

We care! Day to day, you can look forward to:

• A flexible work environment with home working opportunities and parental support.
• Annual bonuses, health insurance, and a strong focus on employee well-being.
• Three days' additional paid leave for volunteering in your community.
• Access to the Grundfos Academy and a wide range of learning and development opportunities.

Applications will be reviewed on a ongoing basis.

To get to know us better, follow us on LinkedIn or YouTube, or visit grundfos.com.

Workplace: Hybrid (office and home-working)

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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