Senior Business & Market Analyst

Grundfos; Denmark; Hybrid; DKK 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work opportunities

Parental support

Annual bonus

Health insurance

Volunteer days

On-demand learning

Job summary

Grundfos is seeking a Senior Business & Market Analyst to turn customer data into strategic insights across global markets. You will develop Customer360 analytics, dashboards, and data governance to support the Partner Excellence Program and NextGen 3.0 in Water Utility.

You will collaborate with regional sales, Digital, and Data Management teams to drive commercial performance, customer segmentation, and executive decision-making.

Qualifications

• Bachelor's degree in Business Analytics, Economics, Data Science, Statistics or related field plus experience in business analytics, BI, commercial excellence or customer intelligence.
• Strong Power BI and advanced Excel skills, including Power Query and data modelling.
• Experience working with large datasets and translating business questions into analytical solutions.
• Strong stakeholder management and communication skills.
• Experience working in cross-functional and international environments.
• Professional proficiency in English.

Responsibilities

• Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models.
• Generate insights on customer segmentation, account potential, and commercial performance.
• Support the global rollout and continuous improvement of the Partner Excellence Program.
• Build and operate the Global Customer Intelligence Hub.
• Drive customer master data governance, quality, and compliance.
• Prepare KPI reports, management dashboards, and executive presentations.
• Support AI-enabled customer intelligence and predictive analytics initiatives.
• Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams.

Skills

Power BI

Advanced Excel

Stakeholder management

Cross-functional work

English proficiency

Education

Bachelor's degree in Business Analytics, Economics, Data Science, Statistics

Tools

SQL

Power Platform

CRM data

AI analytics

Job description

Are you passionate about turning customer data into strategic insights that drive commercial decisions and business growth? Join Grundfos and help shape how we serve customers and partners across global markets.

As our new Senior Business & Market Analyst, you will play a key role in developing customer intelligence, analytics, and data governance capabilities that support the global deployment of our Partner Excellence Program and NextGen 3.0 strategy within Water Utility.

You will join the Global Partner Excellence team, where you will transform customer data into actionable insights that strengthen commercial effectiveness and customer-centric decision-making across our global markets.

What is the job about?

As Senior Business & Market Analyst, you will drive Customer360 analytics and support the development of a scalable customer intelligence foundation across regions and functions.

Your key responsibilities include:

• Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models
• Generate insights on customer segmentation, account potential, and commercial performance
• Support the global rollout and continuous improvement of the Partner Excellence Program
• Build and operate the Global Customer Intelligence Hub
• Drive customer master data governance, quality, and compliance
• Prepare KPI reports, management dashboards, and executive presentations
• Support AI-enabled customer intelligence and predictive analytics initiatives
• Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams

What do you need to apply?

We imagine that you hold a bachelor's degree in Business Analytics, Economics, Data Science, Statistics, or a related field, combined with experience in business analytics, business intelligence, commercial excellence, or customer intelligence.

To succeed in this role, you likely have:

• Strong Power BI and advanced Excel skills, including Power Query and data modelling
• Experience working with large datasets and translating business questions into analytical solutions
• Strong stakeholder management and communication skills
• Experience working in cross-functional and international environments
• Professional proficiency in English

It is an advantage if you have experience with:

• CRM data, SQL, Power Platform, or AI-enabled analytics
• Customer segmentation, account planning, or commercial performance management
• A global or multi-regional manufacturing organization

Why you'll love working here

• Flexible working hours, hybrid work opportunities, and parental support
• Annual bonus, health insurance, and a strong focus on employee well-being
• Three additional paid volunteering days each year
• On-demand learning and development opportunities

Valuing our differences helps us see possibilities where others can't. We welcome applications from all backgrounds, experiences, and abilities.

As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to local laws and regulations.

Workplace: Hybrid (office and home-working)

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.