Sales Development Representative

WasteHero; Denmark; On-site; DKK 420,000 - 540,000; Full time

Job summary

WasteHero seeks a proactive Sales Development professional to handle Nordic outreach, qualify opportunities, and keep CRM data pristine. You will work with switchboards and named contacts to identify the right owner for renovasjon, avfall or affald, logging interactions promptly.

The role combines inbound and outbound duties, owning each thread end-to-end with a focus on accurate CRM updates. Growth potential includes moving toward Account Exec or Customer Success paths.

Qualifications

• Native or fluent Norwegian, Swedish or Danish, with good English.
• 1–3 years in sales development, customer service or public-sector contact work.
• CRM discipline and precise record-keeping.
• Comfort with automated systems and correcting them.

Responsibilities

• Call switchboards and named contacts to find the person who owns renovasjon, avfall or affald and log it the same day.
• Own the inbound desk alongside our outbound engine: referrals, meeting confirmations, and one owner per thread.
• Keep Pipedrive true: one deal per organisation, correct stage, no duplicates and actionable notes.
• Qualify before the demo: size, current system, contract end date, decision maker.

Skills

Nordic languages

Phone sales

CRM discipline

Public-sector contact

Tools

Pipedrive

HubSpot

Job description

WasteHero writes to every municipality, inter-municipal waste company and private hauler in the Nordics – and they answer. Many replies say "you have the wrong person". Someone has to pick up the phone, get the right name, qualify the opportunity and keep the CRM clean. That is this job.

What you will do

• Call switchboards and named contacts who did not answer: find the person who owns renovasjon, avfall or affald and their current system, and log it the same day.
• Own the inbound desk together with our outbound engine: replies that need a human, referral mails to the person you found, meeting confirmations – one owner per thread, country teams in cc, no double bookings.
• Keep Pipedrive true: one deal per organisation, correct stage, no duplicates, notes a colleague can act on.
• Qualify before the demo: size, current system, contract end date, who decides.

What you bring

• Native or fluent Norwegian, Swedish or Danish, comfortable in the other two on the phone; good English.
• 1 to 3 years in sales development, customer service or public-sector contact work; you like the phone.
• CRM discipline (Pipedrive, HubSpot or similar) and the patience to keep it exact.
• You are fine working next to an automated system and correcting it when it is wrong.

Why now

• Hundreds of Nordic switchboards and open proposals are waiting for a follow-up voice.
• Small team, direct line to the founder, a clear path into an Account Executive or Customer Success role.