Roadside Support Advisor (Danish/English)

Jobs By Nordics AB; Aarhus; On-site; DKK 312,000 - 402,000; Full time

Benefits offered by this job

Brand new offices

Great work environment

Structured training

Personal and professional development

Rotating schedule

Long-term contract

Job summary

Jobs By Nordics AB is seeking a customer service consultant to receive and respond to phone inquiries from customers needing roadside assistance. You will often be the first point of contact when something has happened on the road, helping customers in vulnerable situations with the right assistance.

You will work independently within a larger team, using multiple systems to resolve issues, and you will assist our partners in the insurance and automotive industries with various questions related

Qualifications

• Experience in customer service.
• Fluent in Danish, both spoken and written.
• Proficient in English, both spoken and written.
• Good knowledge of data/technology/systems.
• A clean criminal record is a prerequisite.

Responsibilities

• Receive and respond to phone inquiries from customers needing roadside assistance.
• Be the first point of contact when something has happened on the road.
• Work independently within a larger team to solve challenges using various systems.
• Assist partners in the insurance and automotive industry with questions related to roadside assistance.

Skills

Experience in customer service

Danish fluency

English proficiency

Data/tech literacy

Clean criminal record

Job description

Jobs By Nordics AB is seeking a customer service consultant to receive and respond to phone inquiries from customers needing roadside assistance. You will often be the first point of contact when something has happened on the road, helping customers in vulnerable situations with the right assistance.

You will work independently within a larger team, using multiple systems to resolve issues, and you will assist our partners in the insurance and automotive industries with various questions related