Travel Advisor: Danish/English Support for Premium Airline

Concentrix; Vejen Kommune; On-site; DKK 72,000 - 102,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

Coaching and mentoring

Job summary

SAS is seeking a Travel Advisor to handle Nordic premium travel inquiries, assist with ticket purchases, and support customers in Warsaw in a bilingual capacity (Danish and English). You will engage customers by calls and chat while building lasting relationships through attentive service.

The role emphasizes accuracy, organization, and a proactive, open-minded approach within a modern office setting.

Qualifications

• Fluent in Danish (C1) and English (B2) in written and spoken form.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear, easy communication.
• Highly organized with attention to detail.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Job description

SAS is seeking a Travel Advisor to handle Nordic premium travel inquiries, assist with ticket purchases, and support customers in Warsaw in a bilingual capacity (Danish and English). You will engage customers by calls and chat while building lasting relationships through attentive service.

The role emphasizes accuracy, organization, and a proactive, open-minded approach within a modern office setting.