Remote Support Specialist – Danish Market (Portugal-Based)

Cross Border Talents; Skagen; Remote; DKK 123,000 - 147,000; Full time

Benefits offered by this job

Health insurance from day one

Option to live in a company apartment

Paid training (15-20 days)

Job summary

Cross Border Talents in Portugal is hiring a Remote Support Specialist for the Danish market. Join as a fully remote team member with accommodation support and work from home for a leading ecommerce platform.

Role covers the full order journey, data privacy compliance, and coordination with carriers and financial institutions. It offers paid training, health insurance from day one, and a company apartment option for international relocations.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Skills

Customer service

Back-office experience

Adaptability

Autonomy

Team player

Job description

Cross Border Talents in Portugal is hiring a Remote Support Specialist for the Danish market. Join as a fully remote team member with accommodation support and work from home for a leading ecommerce platform.

Role covers the full order journey, data privacy compliance, and coordination with carriers and financial institutions. It offers paid training, health insurance from day one, and a company apartment option for international relocations.