Remote Support Specialist – Danish Market (Portugal-Based)

Cross Border Talents; Skagen; À distance; DKK 123 000 - 147 000; Plein temps

Avantages offerts par ce poste

Health insurance from day one

Option to live in a company apartment

Paid training (15-20 days)

Résumé du poste

Cross Border Talents in Portugal is hiring a Remote Support Specialist for the Danish market. Join as a fully remote team member with accommodation support and work from home for a leading ecommerce platform.

Role covers the full order journey, data privacy compliance, and coordination with carriers and financial institutions. It offers paid training, health insurance from day one, and a company apartment option for international relocations.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit.

Responsabilités

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Connaissances

Customer service

Back-office experience

Adaptability

Autonomy

Team player

Description du poste

Cross Border Talents in Portugal is hiring a Remote Support Specialist for the Danish market. Join as a fully remote team member with accommodation support and work from home for a leading ecommerce platform.

Role covers the full order journey, data privacy compliance, and coordination with carriers and financial institutions. It offers paid training, health insurance from day one, and a company apartment option for international relocations.