Remote Danish Market Support Specialist (Portugal)

Cross Border Talents; Kolding; Remote; DKK 81,000 - 135,000; Full time

Benefits offered by this job

Health insurance from day one

Company apartment option

Paid training

Job summary

Cross Border Talents is seeking a Remote Support Specialist for the Danish market to assist customers from home in Portugal. You will manage order journeys, payments, deliveries, returns, and refunds while upholding PCI and GDPR standards.

The role offers 100% remote work in Portugal, with equipment provided, a 40-hour week with rotating shifts, and training. International relocation accommodations may be available.

Qualifications

• Experience in back-office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Job description

Cross Border Talents is seeking a Remote Support Specialist for the Danish market to assist customers from home in Portugal. You will manage order journeys, payments, deliveries, returns, and refunds while upholding PCI and GDPR standards.

The role offers 100% remote work in Portugal, with equipment provided, a 40-hour week with rotating shifts, and training. International relocation accommodations may be available.