Remote Danish Support Specialist in Portugal

Cross Border Talents; København; Remote; DKK 123,000 - 147,000; Full time

Benefits offered by this job

Health insurance from day one

100% Remote in Portugal

Company apartment option

Paid training

Job summary

Cross Border Talents is hiring a Remote Support Specialist for the Danish market to work from home in Portugal. This 100% remote role covers the full order journey, from payments to deliveries, with paid training and health insurance from day one.

You’ll join a global team, with rotating shifts (07:00–24:00), a monthly gross salary up to €1,620.50, and the option of living in a company apartment during international relocations.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Skills

Customer service

Problem solving

Attention to detail

Job description

Cross Border Talents is hiring a Remote Support Specialist for the Danish market to work from home in Portugal. This 100% remote role covers the full order journey, from payments to deliveries, with paid training and health insurance from day one.

You’ll join a global team, with rotating shifts (07:00–24:00), a monthly gross salary up to €1,620.50, and the option of living in a company apartment during international relocations.