Remote Danish Support Specialist for E-commerce (Portugal)

Cross Border Talents; Horsens; Remote; DKK 81,000 - 135,000; Full time

Benefits offered by this job

Remote in Portugal

Full-time

Paid training

Salary up to 1,620.50 EUR

Bonuses

Health insurance

Company apartment

Job summary

Cross Border Talents is hiring a Remote Support Specialist to serve the Danish market from Portugal. This full-time role supports customers through the entire order journey, including payments, deliveries, returns, and refunds, while maintaining PCI/GDPR compliance.

You will work remotely from Portugal, with 40-hour weeks, rotating shifts, and training provided. This position offers health insurance from day one and potential accommodation options for international relocations.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers, financial institutions & internal teams.
• Use your problem-solving skills to resolve complex issues.

Job description

Cross Border Talents is hiring a Remote Support Specialist to serve the Danish market from Portugal. This full-time role supports customers through the entire order journey, including payments, deliveries, returns, and refunds, while maintaining PCI/GDPR compliance.

You will work remotely from Portugal, with 40-hour weeks, rotating shifts, and training provided. This position offers health insurance from day one and potential accommodation options for international relocations.