Premium Travel Advisor (Danish) - Warsaw Office

Concentrix; Auning; On-site; DKK 260,000 - 340,000; Full time

Benefits offered by this job

Discounts on SAS fares

Two-month training program

Diverse international environment

Coaching and mentoring

Modern Warsaw office

Job summary

SAS is seeking a Travel Advisor to handle premium travel inquiries, assist with ticket purchases, and support customers through calls and chat. The role emphasizes excellent communication, empathy, and organization in a fast-paced travel environment.

You will serve as a trusted advisor, helping customers navigate travel challenges while building lasting relationships and ensuring high-quality service. Training and an international, diverse workplace are offered.

Qualifications

• Danish fluency at C1 and English at B2 level required.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Sharp eye for accuracy and precision.
• Highly organized and reliable.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish proficiency (C1)

English proficiency (B2)

Customer service mindset

Active listening

Clear communication

Attention to detail

Highly organized

Job description

SAS is seeking a Travel Advisor to handle premium travel inquiries, assist with ticket purchases, and support customers through calls and chat. The role emphasizes excellent communication, empathy, and organization in a fast-paced travel environment.

You will serve as a trusted advisor, helping customers navigate travel challenges while building lasting relationships and ensuring high-quality service. Training and an international, diverse workplace are offered.