Danish-Speaking Travel Advisor for Premium Airline (Warsaw)

Concentrix; Taastrup; On-site; DKK 89,000 - 133,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse environment

Coaching and mentoring

Modern office in Warsaw

Job summary

SAS is seeking a Travel Advisor to handle premium Nordic inquiries, assist in ticket purchases, and resolve travel issues. You'll support customers by phone and chat and build trust through excellent service.

The role requires fluent Danish (C1) and English (B2), strong listening and communication skills, high organization, and a collaborative spirit. Office in Warsaw; training program covers onboarding and mentoring.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, open-minded.
• Active listener and clear communicator.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• First point of contact for premium travel inquiries.
• Assist in airline ticket purchases and payment methods.
• Support customers with travel issues.
• Assist passengers by phone and chat.
• Build lasting customer relationships.

Skills

Danish C1

English B2

Active listening

Clear communication

Highly organized

Job description

SAS is seeking a Travel Advisor to handle premium Nordic inquiries, assist in ticket purchases, and resolve travel issues. You'll support customers by phone and chat and build trust through excellent service.

The role requires fluent Danish (C1) and English (B2), strong listening and communication skills, high organization, and a collaborative spirit. Office in Warsaw; training program covers onboarding and mentoring.