Danish Travel Advisor – Premium Travel & Warsaw Office

Concentrix; Kalundborg Kommune; Vor Ort; DKK 72.000 - 113.000; Vollzeit

Benefits dieser Stelle

Fare discounts

2-month paid training

International environment

Coaching and mentoring

Modern Warsaw office

Zusammenfassung

SAS is seeking a Travel Advisor to handle premium Nordic inquiries, assisting customers with ticket purchases and payment methods and resolving travel issues. You will engage customers via calls and chat, building trust and lasting relationships while delivering seamless service.

Based in our Warsaw office, you will join a diverse, international team and receive a fully paid two-month training program with a dedicated buddy to support your growth and success.

Qualifikationen

• Danish language at C1 and English at B2 level required.
• Helpful and collaborative spirit is essential.
• Enthusiastic, patient and open-minded attitude.
• Active listener with clear, easy communication.
• High accuracy and precision in work.
• Very organized and structured approach.
• Office work in Warsaw is expected.

Aufgaben

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust and long-term relationships with customers.

Kenntnisse

Danish language proficiency

English language proficiency

Customer service mindset

Active listening

Communication skills

Organizational skills

Jobbeschreibung

SAS is seeking a Travel Advisor to handle premium Nordic inquiries, assisting customers with ticket purchases and payment methods and resolving travel issues. You will engage customers via calls and chat, building trust and lasting relationships while delivering seamless service.

Based in our Warsaw office, you will join a diverse, international team and receive a fully paid two-month training program with a dedicated buddy to support your growth and success.