Premium Travel Advisor (Danish/English) — Warsaw Office

Concentrix; Langeland Kommune; On-site; DKK 86,000 - 143,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Two-month paid training

Mentoring program

Diversity in a international team

Job summary

SAS, Nordic Premium Airline, seeks a Travel Advisor fluent in Danish and English to be the first contact for premium travel inquiries. You will assist with ticket purchases, payment methods, and travel issues via calls or chat from our Warsaw office.

Enjoy a fully paid 2‑month training program, mentoring, and employee discounts on SAS fares in a diverse international environment that values accuracy, organization, and customer care.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language fluency

English language fluency

Excellent communication

Active listening

Organized

Accuracy and precision

Collaborative

Tools

Chat & phone support

Job description

SAS, Nordic Premium Airline, seeks a Travel Advisor fluent in Danish and English to be the first contact for premium travel inquiries. You will assist with ticket purchases, payment methods, and travel issues via calls or chat from our Warsaw office.

Enjoy a fully paid 2‑month training program, mentoring, and employee discounts on SAS fares in a diverse international environment that values accuracy, organization, and customer care.