Danish-speaking Travel Advisor – Premium Airline, Warsaw

Concentrix; Køge Kommune; On-site; DKK 65,000 - 96,000; Full time

Benefits offered by this job

Fare discounts

Diverse environment

2-month training

Mentoring & coaching

Modern Warsaw office

Job summary

SAS, Nordic Premium Airline, is seeking a Travel Advisor to handle premium travel inquiries, tickets, and payments from our Warsaw office. You will assist passengers by calls and chat while building trusted relationships.

Fluent Danish (C1) and English (B2) are required. The role demands an enthusiastic, patient, organized, and collaborative mindset with clear communication and attention to detail. Training is provided to ensure success.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful, collaborative, enthusiastic, patient, and open-minded.
• Active listener with clear, easy communication.
• Strong focus on accuracy, precision, and organization.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and various payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build enduring relationships to foster trust.

Skills

Danish (C1)

English (B2)

Active listening

Communication skills

Customer service mindset

Organized

Attention to detail

Team collaboration

Empathy

Job description

SAS, Nordic Premium Airline, is seeking a Travel Advisor to handle premium travel inquiries, tickets, and payments from our Warsaw office. You will assist passengers by calls and chat while building trusted relationships.

Fluent Danish (C1) and English (B2) are required. The role demands an enthusiastic, patient, organized, and collaborative mindset with clear communication and attention to detail. Training is provided to ensure success.