Premium Nordic Travel Advisor – Danish (Warsaw Office)

Concentrix; Haderslev Kommune; On-site; DKK 103,000 - 154,000; Full time

Benefits offered by this job

Employee discounts

Job summary

SAS in Warsaw is seeking a Travel Advisor to support Nordic premium customers. You will serve as the first point of contact for premium travel inquiries, assist with airline ticket purchases, and help resolve travel issues by phone or chat.

Fluent Danish (C1) and English (B2) are required, along with a collaborative attitude and strong attention to detail. The role offers a fully paid two-month training and a modern office in the heart of Warsaw.

Qualifications

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Active listening

Customer service

Communication

Organized

Team spirit

Job description

SAS in Warsaw is seeking a Travel Advisor to support Nordic premium customers. You will serve as the first point of contact for premium travel inquiries, assist with airline ticket purchases, and help resolve travel issues by phone or chat.

Fluent Danish (C1) and English (B2) are required, along with a collaborative attitude and strong attention to detail. The role offers a fully paid two-month training and a modern office in the heart of Warsaw.