Danish-Speaking Travel Advisor — Nordic Premium Travel

Concentrix; Løgumkloster; On-site; DKK 51,000 - 89,000; Full time

Benefits offered by this job

Fare discounts

Equal opportunities

Training program

International environment

Coaching & mentoring

Modern Warsaw office

Job summary

SAS in Warsaw is seeking a Travel Advisor for our Nordic Premium Airline, supporting Danish-speaking customers. You will assist with premium travel inquiries, help purchase tickets, and resolve travel difficulties via calls or chat.

Join a diverse, international team and benefit from a fully paid two-month training program with a training buddy, coaching and mentoring, and opportunities for growth in a modern Warsaw office.

Qualifications

• Fluent written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient and open-minded.
• Active listener and clear communicator.
• Sharp eye for accuracy and precision.
• Highly organized and detail-oriented.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Active listening

Clear communication

Organized

Collaborative

Job description

SAS in Warsaw is seeking a Travel Advisor for our Nordic Premium Airline, supporting Danish-speaking customers. You will assist with premium travel inquiries, help purchase tickets, and resolve travel difficulties via calls or chat.

Join a diverse, international team and benefit from a fully paid two-month training program with a training buddy, coaching and mentoring, and opportunities for growth in a modern Warsaw office.