Danish-Speaking Travel Advisor — Premium Airline Support, Warsaw

Concentrix; Frederikssund Kommune; On-site; DKK 72,000 - 92,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities

2-month training program

International and diverse environment

Coaching and mentoring

Modern office in Warsaw

Job summary

SAS Travel Advisor in Warsaw seeks a focused individual to be the first point of contact for Nordic premium customers. You will assist with flight bookings, handle diverse payment methods, and support travelers facing issues, building trust through strong service.

You must be fluent in Danish (C1) and English (B2), with a collaborative mindset, active listening, and a sharp eye for detail. Join a modern Warsaw office with two months of comprehensive training and a global, diverse team.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient and open-minded.
• Active listener with clear communication and accuracy.
• Highly organized and customer-focused.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust through enduring customer relationships.

Skills

Danish language (C1)

English language (B2)

Active listening

Clear communication

Organizational skills

Customer service mindset

Team player

Attention to detail

Job description

SAS Travel Advisor in Warsaw seeks a focused individual to be the first point of contact for Nordic premium customers. You will assist with flight bookings, handle diverse payment methods, and support travelers facing issues, building trust through strong service.

You must be fluent in Danish (C1) and English (B2), with a collaborative mindset, active listening, and a sharp eye for detail. Join a modern Warsaw office with two months of comprehensive training and a global, diverse team.