Nordic Travel Advisor (Danish) — Warsaw, Growth & Training

Concentrix; Brønderslev Kommune; On-site; DKK 72,000 - 109,000; Full time

Benefits offered by this job

SAS fares discounts

Equal opportunities

Two-month training program

International work environment

Coaching and mentoring

Modern Warsaw office

Job summary

SAS Nordic Premium Airline is seeking a Travel Advisor to handle premium travel inquiries from our Warsaw-based office. You will assist customers with ticket purchases, payment methods, and travel difficulties while engaging via calls and chat to provide exceptional service.

Fluency in Danish (C1) and English (B2) is required, along with a collaborative, patient, and precise approach. An emphasis on organization and clear communication will help you build lasting customer relationships in a

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Active listener with clear communication.
• Highly organized and precise.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish language proficiency

English language proficiency

Job description

SAS Nordic Premium Airline is seeking a Travel Advisor to handle premium travel inquiries from our Warsaw-based office. You will assist customers with ticket purchases, payment methods, and travel difficulties while engaging via calls and chat to provide exceptional service.

Fluency in Danish (C1) and English (B2) is required, along with a collaborative, patient, and precise approach. An emphasis on organization and clear communication will help you build lasting customer relationships in a