Online Support Specialist - Travel & Housing Included

VitalEssence Spa; Aarhus; On-site; DKK 89,000 - 120,000; Part time

Benefits offered by this job

Accommodation

Travel opportunities

Training & development

Competitive salary

Job summary

VitalEssence Spa in Aarhus, Denmark is seeking an Online Consultant to deliver top-notch support to online clients. You will respond to inquiries via email, chat and social media, offer product recommendations, and help resolve technical issues.

The role is contract-based with accommodation provided during the contract, opportunities for international travel, and ongoing training. Ideal candidates have 2+ years in a similar online setting and strong communication and problem-solving skills.

Qualifications

• Minimum of 2 years experience in a similar online role.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and quick thinking.
• Knowledge of online platforms and services preferred.
• Must have travel readiness for international assignments.

Responsibilities

• Respond to customer inquiries through email, chat, and social media.
• Provide product recommendations and answer questions about online services.
• Troubleshoot technical issues and offer solutions.
• Build and maintain relationships to ensure customer satisfaction.
• Keep up-to-date with industry trends and technologies to deliver quality service.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

VitalEssence Spa in Aarhus, Denmark is seeking an Online Consultant to deliver top-notch support to online clients. You will respond to inquiries via email, chat and social media, offer product recommendations, and help resolve technical issues.

The role is contract-based with accommodation provided during the contract, opportunities for international travel, and ongoing training. Ideal candidates have 2+ years in a similar online setting and strong communication and problem-solving skills.