Online Consultant - Aarhus, Denmark

VitalEssence Spa; Aarhus; On-site; DKK 89,000 - 120,000; Part time

Benefits offered by this job

Accommodation

Travel opportunities

Training & development

Competitive salary

Job summary

VitalEssence Spa in Aarhus, Denmark is seeking an Online Consultant to deliver top-notch support to online clients. You will respond to inquiries via email, chat and social media, offer product recommendations, and help resolve technical issues.

The role is contract-based with accommodation provided during the contract, opportunities for international travel, and ongoing training. Ideal candidates have 2+ years in a similar online setting and strong communication and problem-solving skills.

Qualifications

• Minimum of 2 years experience in a similar online role.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and quick thinking.
• Knowledge of online platforms and services preferred.
• Must have travel readiness for international assignments.

Responsibilities

• Respond to customer inquiries through email, chat, and social media.
• Provide product recommendations and answer questions about online services.
• Troubleshoot technical issues and offer solutions.
• Build and maintain relationships to ensure customer satisfaction.
• Keep up-to-date with industry trends and technologies to deliver quality service.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

Online Consultant - Aarhus, Denmark

We are seeking a motivated and experienced Online Consultant to join our team in Aarhus, Denmark. As an Online Consultant, you will be responsible for providing top-notch customer service and support for our online clients. This is a contract job with a competitive salary of 1400$ per month.

Responsibilities:

• Respond to customer inquiries through various online channels such as email, chat, and social media
• Provide product recommendations and answer questions about our online services
• Troubleshoot technical issues and provide solutions to customers
• Build and maintain strong relationships with clients to ensure customer satisfaction
• Keep up-to-date with industry trends and new technologies in order to provide the best possible service

Requirements:

• Minimum of 2 years experience in a similar role, preferably in an online environment
• Excellent communication skills, both written and verbal
• Strong problem-solving skills and ability to think on your feet
• Knowledge of online platforms and services is preferred
• Must have a valid biometric passport for international travel purposes
• Ability to work independently as well as part of a team

Benefits:

• Competitive salary of 1400$ per month
• Accommodation provided by the company during the contract period
• Opportunity for international travel if desired
• Ongoing training and development opportunities

This position is open to all qualified candidates regardless of gender. If you are passionate about providing exceptional customer service in an online environment, we want you on our team!