Online Consultant - Herning, Denmark

Work standard; Herning; On-site; DKK 81,000 - 136,000; Full time

Job summary

Work standard in Herning, Denmark, seeks an Online Consultant to provide online consultations and support to clients. You will help clients navigate our platforms, address questions, and keep precise interaction records.

The role requires a 2+ year track record, a Bachelor's in Business Marketing or related field, and strong Danish and English communication. You’ll collaborate across teams and stay current with platform tech and industry trends.

Qualifications

• A Bachelor's degree in Business Marketing or a related field.
• At least 2 years of experience in a similar role.
• Excellent written and verbal communication skills.
• Strong customer service skills and ability to handle difficult situations effectively.
• Proficient in using various online platforms and tools.
• Fluent in Danish and English, both written and spoken.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Providing online consultations and support to clients.
• Assisting clients in navigating our online platforms and services.
• Addressing client questions and concerns.
• Maintaining accurate records of client interactions.
• Collaborating with team members to improve the client experience on our platforms.
• Staying up-to-date with industry trends and technology advancements.

Skills

Communication skills

Customer service

Independent worker

Team collaboration

Tech platforms proficiency

Fluent Danish & English

Education

Bachelor's degree in Business Marketing or a related field

Job description

We are seeking a skilled and experienced Online Consultant to join our team in Herning Denmark.

As an Online Consultant you will be responsible for providing online consultations and support to our clients.

Your main role will be to assist clients in navigating our online platforms and services as well as answering any questions or concerns they may have.

You will also be responsible for maintaining accurate records of client interactions and providing feedback to improve our services.

Key Responsibilities

• Providing online consultations and support to clients
• Assisting clients in navigating our online platforms and services
• Addressing any questions or concerns from clients
• Maintaining accurate records of client interactions
• Collaborating with other team members to improve client experience on our platforms
• Staying up-to-date with industry trends and advancements in technology

Requirements

• Bachelors degree in Business Marketing or a related field
• At least 2 years of experience in a similar role
• Excellent communication skills both written and verbal
• Strong customer service skills and ability to handle difficult situations effectively
• Proficient in using various online platforms and tools
• Fluent in Danish and English both written and spoken
• Ability to work independently and collaborate with a team

We offer a competitive salary of 1700$ per month along with opportunities for growth within the company.

If you are passionate about providing excellent customer service and have experience in online consulting we would love to hear from you.

This position is open to all genders.