Online Consultant

Woopel; Odense; Remote; DKK 74,000 - 89,000; Full time

Benefits offered by this job

Visa sponsorship for non-EU nationals

Professional growth opportunities

Dynamic and collaborative environment

Job summary

Woopel in Odense, Denmark is seeking an Online Consultant to deliver customer-focused support across online platforms. The role is remote with visa sponsorship for non-EU nationals and offers opportunities for professional growth in a dynamic team.

You will communicate with clients, build relationships, upsell services, and stay updated on industry trends. Requirements include a Bachelor's degree in business or related field, strong English communication, and the ability to work independently

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Previous experience in customer service or sales is preferred.
• Excellent verbal and written communication skills in English.
• Strong problem-solving skills and ability to think creatively.
• Ability to work independently and as part of a team.
• Familiarity with online communication tools such as email, chat, and social media platforms.
• Flexibility to work remotely with a stable internet connection.

Responsibilities

• Communicate with clients through various online platforms to understand their needs and provide appropriate solutions.
• Build and maintain strong relationships with clients by providing excellent customer service.
• Provide accurate information and advice related to our services and products.
• Monitor and respond to client inquiries in a timely manner.
• Identify opportunities for upselling or cross-selling our services.
• Collaborate with team members to ensure efficient and effective delivery of services.
• Stay updated on industry trends and developments in order to provide relevant advice to clients.

Skills

English communication

Problem solving

Independent work

Online tools familiarity

Education

Bachelor's degree in business, marketing, or related field

Job description

Online Consultant

Our growing online consulting firm is seeking a highly motivated and customer-focused Online Consultant to join our team in Odense, Denmark. As an Online Consultant, you will be responsible for providing exceptional service and support to our clients through various online platforms. This is a remote position with no accommodation provided, however, we offer visa sponsorship for non-EU nationals.

Responsibilities

• Communicate with clients through various online platforms to understand their needs and provide appropriate solutions
• Build and maintain strong relationships with clients by providing excellent customer service
• Provide accurate information and advice related to our services and products
• Monitor and respond to client inquiries in a timely manner
• Identify opportunities for upselling or cross-selling our services
• Collaborate with team members to ensure efficient and effective delivery of services
• Stay updated on industry trends and developments in order to provide relevant advice to clients

Requirements

• Bachelor's degree in business, marketing, or a related field
• Previous experience in customer service or sales is preferred
• Excellent verbal and written communication skills in English (additional languages are a plus)
• Strong problem-solving skills and ability to think creatively
• Ability to work independently and as part of a team
• Familiarity with online communication tools such as email, chat, and social media platforms
• Flexibility to work remotely with a stable internet connection

We Offer

• Competitive salary of 1100$ per month
• Visa sponsorship for non-EU nationals
• Opportunity for professional growth and development within the company
• Dynamic and collaborative work environment

We value diversity in our workforce and welcome applicants of all nationalities.