Online Consultant

Prestige Talent; Vejle; On-site; DKK 67,000 - 81,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Training and support

Career growth

Job summary

Prestige Talent in Vejle is seeking an Online Consultant to advise clients via email, chat, and social media. You will address inquiries, provide product guidance, and resolve issues with patience and professionalism. The role emphasizes strong communication, problem-solving, and teamwork while offering training and growth opportunities.

The position is full-time with flexible hours and a competitive monthly salary. English fluency is required; additional languages are a plus.

Qualifications

• Excellent written and verbal communication.
• Fluent in English; other languages are a plus.
• Experience with online platforms and social media.
• Strong problem-solving skills.
• Ability to work independently as well as in a team.

Responsibilities

• Communicate with clients via email, chat, and social media.
• Provide accurate information and guidance on products or services.
• Resolve issues or complaints promptly and professionally.
• Build strong client relationships through clear communication.
• Collaborate with team members to improve customer service processes.

Skills

Communication

Social media

Problem solving

Empathy

Teamwork

Independence

Job description

We are searching for a dedicated and dynamic Online Consultant to join our team in Vejle.

As an Online Consultant you will be responsible for providing expert advice and assistance to clients through various online platforms including email chat and social media. Your main goal will be to ensure client satisfaction by addressing their needs and concerns in a timely and professional manner.

If you have excellent communication skills are tech-savvy and enjoy helping others then this is the perfect opportunity for you.

Responsibilities

• Communicate with clients via email chat and social media channels
• Provide accurate information and guidance on products or services
• Resolve any issues or complaints in a timely and professional manner
• Build strong relationships with clients through excellent communication skills
• Collaborate with other team members to improve customer service processes

Requirements

• Excellent communication skills in written form emailchat as well as verbal phone
• Strong knowledge of online communication platforms and social media
• Ability to problem-solve and think critically
• Patience and empathy towards clients inquiries or concerns
• Ability to work independently as well as part of a team
• Fluent in English other languages are a plus
• Previous experience in customer service is preferred but not required

Benefits

• Competitive salary of 1000$ per month with opportunities for bonuses
• Full-time position with flexible working hours
• Training and support provided
• Opportunity for career growth within the company