Nordics Renewals Lead – Subscription Growth & Retention

Autodesk; Denmark; On-site; DKK 388,059 - 582,089; Full time

Job summary

Autodesk is seeking a Renewal Representative, Regional Accounts to manage high-volume subscription renewals across Nordic regional customers. You will operate with independence to protect and expand recurring revenue, ensuring accurate renewal execution, and addressing customer needs with strong commercial judgment.

You will defend the existing customer base, identify renewal blockers, and collaborate with Account Executives and Customer Success Managers to optimize adoption and retention.

Qualifications

• Experience managing customer renewals in a B2B environment.
• Ability to independently handle high volumes of renewal transactions.
• Strong communication with procurement and commercial stakeholders.
• Experience negotiating renewal terms and addressing objections.
• Ability to identify churn risks, expansion signals, and renewal blockers.
• Experience using CRM systems to manage pipelines and forecasts.

Responsibilities

• Own and execute full renewal workflows across regional customer accounts.
• Drive timely renewal completion with accuracy in contracts and pricing.
• Defend the customer base by identifying churn risk and renewal blockers.
• Identify seat-based expansion opportunities at renewal and close them.
• Collaborate with procurement and commercial teams on renewal execution.
• Communicate clearly to influence renewal outcomes and maintain relationships.
• Maintain renewal pipeline management, forecasting, and CRM reporting.
• Monitor auto-renewals and intervene to prevent churn.

Skills

Renewals management

CRM proficiency

Customer communication

Negotiation

Prioritization & organization

Nordics market knowledge

Education

Degree-level education or equivalent

Tools

CRM systems

Job description

Autodesk is seeking a Renewal Representative, Regional Accounts to manage high-volume subscription renewals across Nordic regional customers. You will operate with independence to protect and expand recurring revenue, ensuring accurate renewal execution, and addressing customer needs with strong commercial judgment.

You will defend the existing customer base, identify renewal blockers, and collaborate with Account Executives and Customer Success Managers to optimize adoption and retention.