Loyalty Experience Lead for Global Campaigns

Pandora A/S

København

On-site

DKK 550,000 - 750,000

Full time

13 days ago

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Job summary

Pandora A/S is seeking a Specialist, Membership Experience to drive loyalty activation across digital and physical touchpoints. You will partner with Global teams to implement campaigns, develop playbooks and guidelines, and enable local markets for successful activation.

You bring 3+ years in loyalty, CRM or customer engagement, with a proven ability to translate strategies into practical activations. Strong organizational, analytical, and cross-team coordination skills are essential, with

Qualifications

At least 3 years of experience in loyalty, website, CRM or customer engagement.
Experience supporting membership or loyalty initiatives, including campaigns, benefits and customer experiences.
Experience translating strategies into customer-facing activations.

Responsibilities

Support the implementation of membership experiences across digital and physical touchpoints.
Partner with Global teams to deliver membership campaigns and activations.
Enable markets through guidance, playbooks, toolkits and guidelines.
Support activation planning, local execution and optimisation with global consistency.
Support rollout of new membership initiatives and features with market readiness.
Monitor activation and engagement performance to identify opportunities for improvement.
Gather market feedback and maintain experience documentation for scalability.