Computer Support Specialist

SummitLab; Odense; On-site; DKK 97,000 - 132,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

SummitLab in Odense is hiring a Computer Support Specialist to join our IT team. You will provide technical assistance to clients, troubleshoot issues, and help install and configure computer systems.

This entry‑level role offers room for growth, visa sponsorship for international candidates, and a competitive monthly salary of 1600 USD, with potential for advancement.

Qualifications

• Proven coursework or experience in computer science or related field.
• Strong communication and problem-solving abilities.
• Customer-oriented approach with ability to work under pressure.

Responsibilities

• Provide technical assistance and support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues; escalate complex problems as needed.
• Install and configure computer systems for clients.
• Maintain network infrastructure and manage user accounts and security settings.
• Diagnose and resolve network connectivity issues.
• Educate clients on basic computer usage and troubleshooting techniques.
• Keep accurate records of client interactions and issues.

Skills

Communication skills

Problem-solving

Customer oriented

Windows OS

Networking concepts

Education

Computer science coursework

Tools

Common software applications

Job description

We are hiring a skilled Computer Support Specialist to join our growing IT team in Odense In this role you will be responsible for providing technical assistance and support to our companys clients Your duties will include troubleshooting hardware and software issues installing and configuring computer systems and maintaining network infrastructure As a Computer Support Specialist you should have excellent communication skills and be able to work well under pressure You must also have strong problem-solving abilities and a customer-oriented approach Previous experience in a similar role is preferred but we are open to candidates with relevant coursework or certifications This is an entry-level position with room for growth within our company

Responsibilities

• Provide technical assistance and support to clients via phone email or in person
• Troubleshoot hardware and software issues and upscale complex problems to senior team members if needed
• Install and configure computer systems for clients
• Maintain network infrastructure by setting up user accounts permissions and security settings
• Diagnose and resolve network connectivity issues
• Educate clients on basic computer usage and troubleshooting techniques
• Keep accurate records of client interactions and technical issues

Requirements

• Proven experience or coursework in computer science or related field
• Excellent communication skills both verbal and written
• Strong problem-solving abilities with a customer-oriented approach
• Proficient in Windows operating systems networking concepts and common software applications
• Ability to work well under pressure in a fast-paced environment
• Previous experience as a Computer Support Specialist or similar role is preferred but not required

This is a full-time position with the potential for overtime hours

We offer competitive salary of 1600$ per month with potential for growth within the company

We provide free visa sponsorship and ticket for international candidates who meet all qualifications

This is an excellent opportunity for students looking to gain hands-on experience in the IT field while also earning a competitive salary