Entry-Level Computer Support Specialist in Kolding, Denmark

EliteHosts; Kolding; On-site; DKK 79,000 - 94,000; Full time

Job summary

EliteHosts in Kolding, Denmark is hiring an entry-level Computer Support Specialist to assist users with hardware and software issues. You will troubleshoot, install and configure systems, and document all support activities.

No prior experience required, but a passion for technology and a willingness to learn are essential. The role is full-time and based on-site in Kolding; biometric passport required.

Qualifications

• Entry-level position; no prior experience required.
• Strong understanding of computer systems and troubleshooting.
• Willingness to learn and develop IT support skills.

Responsibilities

• Respond promptly to customer inquiries regarding technical issues.
• Diagnose and resolve hardware and software problems.
• Install, configure and maintain computer systems.
• Document all support activities clearly.
• Collaborate with team to resolve complex issues.
• Keep up-to-date with new technologies in the industry.

Skills

Strong knowledge of computer systems

Excellent communication skills

Windows/macOS familiarity

Education

Bachelor's degree in Computer Science or related field

Job description

We are hiring an entry-level Computer Support Specialist to join our team in Kolding Denmark

In this role you will provide technical assistance and support for incoming queries and issues related to computer systems hardware and software Your main responsibilities will include troubleshooting and resolving technical problems installing and configuring computer systems and software and maintaining accurate records of all support activities

To be successful in this position you should have a strong understanding of computer systems and be able to diagnose and resolve technical issues efficiently As an entry-level position no prior experience is required but you should have a passion for technology with a willingness to learn and develop your skills

• Respond promptly to customer inquiries regarding technical issues
• Diagnose and resolve hardware and software problems
• Install configure and maintain computer systems
• Document all support activities in a clear and accurate manner
• Collaborate with other team members to ensure timely resolutions of complex issues
• Keep up-to-date with new technologies in the industry

• Bachelors degree in Computer Science or related field preferred but not required
• Strong knowledge of computer systems and troubleshooting techniques
• Familiarity with operating systems WindowsMac OS
• Excellent communication skills both written and verbal
• Ability to work independently as well as part of a team
• Attention to detail with strong problem-solving skills

Salary 1200$ per month

Location Kolding Denmark

This is a full-time position without accommodation provided

Candidates must hold a valid biometric passport

We welcome applications from freshers who are eager to start their career in the field of IT support

If you have a passion for technology and are looking for an opportunity to learn from experienced professionals while gaining hands-on experience