Internal Sales Engineer

WIKA Group; Hillerød; On-site; DKK 600,000 - 900,000; Full time

Benefits offered by this job

Work-life integration

Mobile working

Flexible working hours

Pension scheme

Good development opportunities

Employee discounts

Attractive remuneration system

Health initiatives

Job summary

WIKA Group is seeking a technically minded professional with strong sales skills to support our product range in Denmark. The role involves qualifying inquiries, generating quotations, and coordinating with Area Sales Managers to maximize opportunities.

You will manage customer touchpoints in the CRM system and ensure timely, professional responses. Danish fluency and business English are essential for success.

Qualifications

• Must be technically minded with experience in a technical sales discipline.
• A mechanical engineering background is ideal but not critical.
• Experience working with customers in an office environment via face-to-face or telephone.
• CRM/ERP system knowledge required.
• Strong MS Office skills.
• Fluency in Danish and strong business-level English.

Responsibilities

• Technical sales and support for WIKA’s entire product range.
• Generate quotations and supporting documents in the ERP/CRM system.
• Qualify enquiries via phone, email, or live chat and work with Area Sales Managers.
• Collaborate with Internal Sales Manager, Area Sales Manager and Product Sales Specialists to retain and win business.
• Manage activities, opportunities, and customer touchpoints in the CRM system.
• Communicate proactively with customers to capitalise on opportunities.

Skills

Technical sales

Danish proficiency

English proficiency

CRM/ERP experience

Microsoft Office

Mechanical engineering background

Education

Technical degree (engineering)

Tools

CRM/ERP system

Microsoft Office

Job description

• Technical sales and support for WIKA’s entire product range.
• Generation of quotations and supporting documents as required using the Company ERP/CRM system.
• Qualification of enquiries via telephone, email or Livechat as required, working with the Area Sales Managers as necessary
• Work with the Internal Sales Manager; Area Sales Manager and Product Sales Specialists to maximise opportunities, be effective and operate in the most efficient way to retain all current business and to win new business.
• Management of Activities, Opportunities and all customer touch points via the Company CRM system.
• Demonstrate proactive communication to our customers to capitalise on all opportunities.
• Respond in a professional and technically competent manner to customer enquiries within the time frame expected by the enquirer and in accordance to the WIKA Sales Charter.
• Responsible for quoting nominated key accounts accurately and professionally within an agreed time frame.
• Be aware of both individual and departmental expected standards, objectives, targets and commitments of the WIKA Sales Charter and ensure they are maintained at all times.
• Ensure robust quotation follow-ups are carried out according to Area, Division and Company Dashboard targets and log details of the follow ups in the Activity fields in the Company CRM System.
• Demonstrate a proactive process to develop business within your sales area.
• Take complete ownership of the sales process from opportunity through to delivery of the goods.
• Negotiate suitable purchase pricing and delivery times to maximise margin and meet customer expectations to win new business. Keep all negotiation records on our ERP/CRM and ensure these are communicated to the team members.
• Ensure orders are processed correctly, within the agreed time frame and in accordance with the Company’s procedures, WIKA Sales Charter and work instructions.
• Actively contribute to the continuous improvement process, including Kaizen activities and commitment to the WIKA Sales Charter.
• Travel to any of the WIKA offices as and when required for meetings, training and/or any other business related topics that require your attendance.
• Work with the Internal Sales Manager & Management Team on other projects and assignments where appropriate.

Your activities

• Technical sales and support for WIKA’s entire product range.
• Generation of quotations and supporting documents as required using the Company ERP/CRM system.
• Qualification of enquiries via telephone, email or Livechat as required, working with the Area Sales Managers as necessary
• Work with the Internal Sales Manager; Area Sales Manager and Product Sales Specialists to maximise opportunities, be effective and operate in the most efficient way to retain all current business and to win new business.
• Management of Activities, Opportunities and all customer touch points via the Company CRM system.
• Demonstrate proactive communication to our customers to capitalise on all opportunities.
• Respond in a professional and technically competent manner to customer enquiries within the time frame expected by the enquirer and in accordance to the WIKA Sales Charter.
• Responsible for quoting nominated key accounts accurately and professionally within an agreed time frame.
• Be aware of both individual and departmental expected standards, objectives, targets and commitments of the WIKA Sales Charter and ensure they are maintained at all times.
• Ensure robust quotation follow-ups are carried out according to Area, Division and Company Dashboard targets and log details of the follow ups in the Activity fields in the Company CRM System.
• Demonstrate a proactive process to develop business within your sales area.
• Take complete ownership of the sales process from opportunity through to delivery of the goods.
• Negotiate suitable purchase pricing and delivery times to maximise margin and meet customer expectations to win new business. Keep all negotiation records on our ERP/CRM and ensure these are communicated to the team members.
• Ensure orders are processed correctly, within the agreed time frame and in accordance with the Company’s procedures, WIKA Sales Charter and work instructions.
• Actively contribute to the continuous improvement process, including Kaizen activities and commitment to the WIKA Sales Charter.
• Travel to any of the WIKA offices as and when required for meetings, training and/or any other business related topics that require your attendance.
• Work with the Internal Sales Manager & Management Team on other projects and assignments where appropriate.

Your profile

• Must be technically minded with experience in a technical sales discipline – the sales part is crucial to the success of this role as there will be a lot of qualification of enquiries and leads with customers.
• A mechanical engineering background is ideal but not critical.
• Must have experience working either face to face or over the telephone with customers within an office environment.
• Process Instrumentation industry experience and knowledge is advantageous.
• A technical ‘degree level’ qualification would be advantageous.
• Knowledge of, and ability to use, a CRM / ERP system.
• Good competent knowledge of all Microsoft Office programmes.
• Must have a high level of accuracy and keen attention to detail.
• Must possess excellent communication skills, both written and spoken, with the ability to communicate confidently with both internal and external customers and suppliers.
• Must be fluent in Danish and possess strong business-level English skills, both written and spoken, with the ability to communicate professionally with customers, suppliers, and colleagues.
• Must be able to effectively prioritise and manage workloads.

Benefits

• Work-life integration
• Mobile working
• Flexible working hours
• Pension scheme
• Good development opportunities
• Employee discounts
• Attractive remuneration system
• Health initiatives

The WIKA Group is among the world leaders in measurement technology with its products and services. With excellent sensing solutions, we enable safe, efficient and sustainable processes. And this for more than 75 years. More than 11,000 employees are currently committed towards this end. Together we meet the megatrends of demographic change, digitalisation and sustainability. This brings with it challenges, and many opportunities. Innovation and growth arise from new perspectives and ideas. What are yours? Join us on the way to a better future.