Internal Account Manager

Vikan A/S; Skive Kommune; Remote; DKK 600,000 - 900,000; Full time

Job summary

Vikan A/S in Denmark seeks an Internal Account Manager focused on converting opportunities into revenue for Germany. You will work with the German sales team, strengthen customer engagement, and drive CRM-driven activities from Denmark.

You will be based in Denmark, reporting to the Sales Manager for Germany, and collaborate remotely with the German team. Strong German and English, CRM and data-driven selling are essential for success.

Qualifications

• Must master German and English, both written and spoken.
• Experience from internal sales, account management or business development.
• Highly organised with strong follow-up discipline and CRM usage.

Responsibilities

• Identify leads and convert opportunities within the German market.
• Support Area Sales Managers with insights, data and qualified interactions.
• Book meetings and manage CRM tasks in Salesforce.
• Increase site surveys and revenue through follow-ups and distributor alignment.
• Engage key end users and expand product focus with targeted engagement.

Skills

German fluency

English fluency

CRM discipline

Tools

Salesforce

MS Office

Job description

Copenhagen or Skive - Fluent German speaking

Are you motivated by converting open opportunities into structured sales activity through disciplined follow-up and strong CRM habits? Do you thrive in a role where customer engagement, data insight and account development go hand in hand? If you bring experience from sales-oriented roles and a highly organised, self-driven way of working, you might be the new colleague we are looking for to strengthen our German sales organisation. Mastery of German and English, both spoken and written, is a must.

Take ownership of converting opportunities into revenue across Germany

Reporting to the Sales Manager for Germany, you will strengthen customer engagement, improve lead conversion and maximise revenue opportunities through structured follow-up, proactive communication and CRM discipline. You will act as a dedicated Internal Account Manager, converting open opportunities into measurable sales activities while supporting the Area Sales Managers with better insights, better data and more qualified customer interactions. Your primary tasks and responsibilities will be:

• Proactively identify leads for new business opportunities and work systematically in CRM according to the Vikan Sales Excellence Processes, including updating contact persons, creating tasks and scheduling appointments
• Build relationships with key end users and position Vikan as the preferred partner and supplier, identifying opportunities for solution selling and category expansion within key accounts
• Work with the German Sales team to secure more POS data, and analyse data and trends to create sales opportunities for the sales team
• Support Area Sales Managers with insights and tools for local engagement, utilise Salesforce dashboards, and book meetings on their behalf
• Increase the number and conversion of site surveys by engaging accounts
• Drive Shadow Board aftersales and reorder growth by re-engaging customers
• Convert direct deliveries into site surveys and additional revenue through follow-ups aligned with distributor agreements
• Strengthen relationships with key end users through quarterly follow-ups, ensuring continuity, satisfaction and early identification of emerging needs
• Increase awareness and sales of new and strategically important products, including introducing key end users to new product ranges, promoting focus products and following up on sample products

Structured, self-driven profile with good commercial skills

You bring experience from internal sales, account management or business development, combined with strong business and sales concept orientation and solid commercial and negotiation skills. You approach your work in a dynamic, hands-on and solution-oriented way, and you are performance-driven, ambitious, credible and direct in your approach. You are highly organised with strong follow-up discipline and able to convert enquiries into real opportunities. You are comfortable working with CRM systems, ideally Salesforce, and with MS Office. Experience with ERP systems and/or Business Intelligence systems is an advantage.

Join a successful international company

You will be based in Denmark, while organisationally being part of the German Sales team and reporting to the Sales Manager for Germany. Working closely with your German colleagues, you will support the team remotely from Denmark. Your future colleagues are proud and dedicated and as an employee at Vikan you will work in a successful company with an open and informal communication structure, a strong company culture, and a clear strategy for growth. We offer a collaborative and enthusiastic workplace with a short distance from good initiatives to decisions and action. We have a visionary focus on the digitalisation journey and your personal and professional development is a priority.

About Vikan

Vikan develops, manufactures and markets professional cleaning solutions that help keep food production and other hygiene-sensitive environments cleaner and safer. Recognised leaders in research and product development, Vikan has been setting standards in effective, durable cleaning tools and advanced services for decades. A profound knowledge of cleaning standards, methods and technologies, coupled with a unique model for co-innovating with customers, help make Vikan the clear leader in hygienic cleaning solutions worldwide.

The company is primarily owned by the Vissing Foundation. This ownership structure has an influence on the company's values and the way of doing business. The Vissing Foundation supports three purposes: Medical and near-patient research related to cancer and diabetes, research in sustainable energy and support of marginalised children and young people through projects and activities.

Vikan has operated for over 125 years with headquarter in Skive, Denmark and is a global leader in the industry serving more than 90 countries and employing app. 315 employees in 10 countries. Vikan is a financially solid company with a positive growth. In 2025 Vikan reached a turnover of DKK 694 million and a result before depreciation (EBITDA) of DKK 136 million.

Integrity, Diligence, Ingenuity and Drive are core values in our company. Read more about Vikan at www.vikan.com