Head of Operations - Growth & Client Delivery (Maternity)

Redgert Comms; København; On-site; DKK 900,000 - 1,100,000; Full time

Job summary

Redgert Comms APS seeks a Head of Operations to drive profitability, efficiency and client satisfaction. You will lead a skilled team, manage key client relationships, and oversee the Danish business from a central operations role. The position is a fixed-term maternity cover with potential for long-term extension based on performance and needs.

You will report to the Redgert Group COO and shape processes, HR, budgets and growth strategies to ensure sustainable success during the term.

Qualifications

• Agency experience managing operations and delivery
• Proven ability to lead a team of professionals
• Strong track record in managing senior client relationships and expectations
• Experience overseeing project budgets and financial performance
• Eligibility to work in Denmark is required

Responsibilities

• Lead operational leadership across the agency, maintaining processes and identifying development opportunities
• Oversee client and project management standards, timelines, approvals and quality control
• Manage staffing across clients/projects based on capacity and skills, including freelance resourcing and HR onboarding

Skills

Agency experience

Team leadership

Client relationship management

Budget management

Right to work in Denmark

Job description

Redgert Comms APS seeks a Head of Operations to drive profitability, efficiency and client satisfaction. You will lead a skilled team, manage key client relationships, and oversee the Danish business from a central operations role. The position is a fixed-term maternity cover with potential for long-term extension based on performance and needs.

You will report to the Redgert Group COO and shape processes, HR, budgets and growth strategies to ensure sustainable success during the term.