Global Service Operations Coordinator

Alfa Laval Corporate AB; Aalborg; Hybrid; DKK 360,000 - 460,000; Full time

Job summary

Alfa Laval is seeking a Service Operations Administrator to support the Marine Service Support team. You will collaborate with Service Engineers, suppliers and customers to ensure efficient planning, accurate administration and high service quality.

Key duties include account reconciliation, records management, hours approval, data handling, and coordination with purchasing. The role emphasizes proactive problem solving and cross-functional collaboration in a global environment.

Qualifications

• Bachelor’s degree in business administration, logistics, supply chain, finance or a related field.
• 2–5 years of experience in administrative, logistics, supply chain, service operations or similar environment.
• Proficiency with Microsoft Excel and MS Office.

Responsibilities

• Verify, allocate, post and reconcile accounts within your area of responsibility.
• Maintain accurate and well-structured financial and operational records.
• Approve working hours for Service Engineers and support related admin processes.
• Provide administrative support to the Service team, including data management and documentation.
• Coordinate with suppliers and internal purchasing functions for smooth operations and timely deliveries.
• Support material and capacity planning, including scheduling and monitoring.
• Monitor job progress from conception to completion and ensure delivery quality.
• Identify issues and contribute to continuous improvement initiatives.
• Build and maintain relationships with internal and external stakeholders.

Skills

Excel

English proficiency

Attention to detail

Education

Bachelor’s degree in business administration, Logistics, Supply Chain Management, Finance, or related field

Tools

Magic/AXAPTA ERP

Microsoft Dynamics 365 CRM

MS Office

Job description

Alfa Laval is seeking a Service Operations Administrator to support the Marine Service Support team. You will collaborate with Service Engineers, suppliers and customers to ensure efficient planning, accurate administration and high service quality.

Key duties include account reconciliation, records management, hours approval, data handling, and coordination with purchasing. The role emphasizes proactive problem solving and cross-functional collaboration in a global environment.