Global Service Operations Coordinator

Alfa Laval Mid Europe GmbH; Aalborg; On-site; DKK 380,000 - 480,000; Full time

Job summary

Alfa Laval Mid Europe GmbH in Aalborg, Denmark, is seeking a Service Operations Administrator to support daily service operations. You will coordinate with Service Engineers, suppliers, and customers to ensure accurate administration, planning, and high-quality service delivery.

The role requires a structured, detail-oriented professional with 2–5 years in admin/logistics and strong Excel skills. Proficiency in English is essential; Danish language skills are a plus.

Qualifications

• Bachelor’s degree in business administration, logistics, supply chain management, finance, or related field.
• 2–5 years of experience in administrative, logistics, supply chain, service operations or similar environment.
• Strong proficiency with Microsoft Excel and the Microsoft Office suite.

Responsibilities

• Verifying, allocating, posting, and reconciling accounts within your area of responsibility.
• Maintaining accurate and well-structured financial and operational records.
• Approving working hours for Service Engineers and supporting related administrative processes.
• Providing administrative support to the Service team, including data management and documentation activities.
• Coordinating with suppliers and internal purchasing functions to ensure smooth operations and timely deliveries.
• Supporting material and capacity planning activities, including scheduling, monitoring, and follow-up.
• Monitoring job progress from conception to completion and helping ensure delivery precision.
• Proactively identifying issues and contributing to continuous improvement initiatives.
• Building and maintaining positive relationships with both internal and external stakeholders.

Skills

Structured and detail oriented

Collaborative

Proactive

Education

Bachelor’s degree in business administration, logistics, supply chain management, finance or related field

Tools

Microsoft Excel

Microsoft Office

ERP (Magic/Axapta)

CRM systems (Dynamics 365)

Job description

Alfa Laval Mid Europe GmbH in Aalborg, Denmark, is seeking a Service Operations Administrator to support daily service operations. You will coordinate with Service Engineers, suppliers, and customers to ensure accurate administration, planning, and high-quality service delivery.

The role requires a structured, detail-oriented professional with 2–5 years in admin/logistics and strong Excel skills. Proficiency in English is essential; Danish language skills are a plus.